It's taking a gadget that has lately been considered obsolete and boring and turning it into a slick and friendly device. The TalkIQ functionality will be incorporated natively right into the Dialpad suite of apps, which includes voice and video along with customer service call center management and UberConference for conference calling. HighFive HighFive is a new video conferencing device that gives the promise of cutting out speakerphones, dial-ins and projectors from company cultures. This could provide a customer service operation with feedback in real time along with advice for managers when to intervene in a call. TalkIQ can capture voice in near real time and apply sentiment analysis and analytics. In addition to its conference call solutions and VoiP platform for business users, Dialpad also offers a contact center solution.ĭialpad, the business communications platform, has acquired TalkIQ to take an injection of artificial intelligence. Kerravala adds, Highfive gives Dialpad a cloud-native, open video platform that brings together desktop conferencing with smart meeting room connectivity. While UberConference does have built-in video conferencing features already, the service is mostly known for its calling features. Dialpad is clearly aiming to double down on video. VoIP provider Dialpad, the company behind the popular video conferencing service UberConference, today announced that it has acquired Highfive, a well-funded video conferencing startup that focuses on providing businesses with conference room solutions.

Dialpad announces that it has acquired Highfive, a well-funded video. Dialpad acquires video conferencing service Highfive Dialpad is a San Francisco-headquartered business communications platform company.

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